Privacy Policy
Effective date: December 29, 2025
Adoption.com (“us”, “we”, or “our”) operates the https://adoption.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Any personal information we obtain from visitors/clients will not be sold with any third party. All information gathered is used for internal purposes only.
This Privacy Policy also incorporates our Terms and Conditions for the use of this website and related communication services, including SMS.
Definitions
Service
Service is the https://adoption.com website operated by Adoption.com
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
For the purpose of this Privacy Policy, Adoption.com is a Data Controller of your Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving these communications at any time.
We are committed to protecting your privacy. We do not sell or share your personal information with third parties for any purpose other than those described in this Privacy Policy.
Usage Data
We may also collect information on how the Service is accessed and used.
Location Data
We may use and store information about your location if you give us permission to do so.
Tracking Cookies Data
We use cookies and similar tracking technologies to track activity on our Service.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive conversational SMS messages from Adoption.com. Message frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at https://adoption.com.
Use of Data
Adoption.com uses the collected data for various purposes, including:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To monitor usage
- To provide news, special offers, and related information
GDPR Legal Basis
If you are from the EEA, Adoption.com may process your Personal Data based on consent, contract necessity, legal obligation, or legitimate interests.
Retention of Data
Adoption.com will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy.
Only authorized personnel with a legitimate need to know may access donor and client records.
Transfer Of Data
Your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
Disclosure Of Data
Adoption.com may disclose Personal Data to comply with legal obligations, protect rights, prevent wrongdoing, or ensure public safety.
Security Of Data
We strive to use commercially acceptable means to protect your Personal Data, but cannot guarantee absolute security.
Your GDPR Rights
If you are an EEA resident, you have rights including access, correction, deletion, restriction, portability, and withdrawal of consent.
Service Providers
Third-party providers may process data on our behalf under confidentiality obligations.
Analytics & Remarketing
Adoption.com uses Google Analytics, Google Ads, and Facebook remarketing services in accordance with their respective privacy policies.
Payments
We use third-party payment processors such as PayPal or Braintree. We do not store payment card details.
Links To Other Sites
We are not responsible for third-party websites linked from our Service.
Adoption.com Community Standards
Content that may be removed includes harassment, hate speech, illegal activity, spam, impersonation, or privacy violations. We reserve the right to remove content or block users who violate these standards.
Changes To This Privacy Policy
We may update this Privacy Policy periodically. Changes are effective when posted.
Contact Us
If you have any questions about this Privacy Policy, please contact us here.